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Microsoft investigating Home windows 11 BSOD ‘unsupported processor’ replace errors


Microsoft says it’s investigating reviews of a Blue Display screen of Demise with an “UNSUPPORTED_PROCESSOR” error message that’s been cropping up on some Home windows 11 PCs after putting in an replace launched earlier this week. The newest KB5029351 replace consists of the standard month-to-month fixes, but it surely seems to be inflicting points when used with some MSI motherboards.

“We’re presently investigating to find out if this is a matter attributable to Microsoft. We’ll present an replace when extra data is obtainable,” reads a help notice on Microsoft’s Home windows well being heart.

I’ve personally skilled this concern on a Home windows 11 gaming PC, which is operating an Intel Core i9-13900KS on an MSI MPG Z690 Carbon WiFi motherboard. Various Reddit customers have reported the identical BSOD after putting in the replace, all operating Intel programs on MSI motherboards with the newest BIOS updates utilized.

The Blue Display screen of Demise error.
Picture: Microsoft

Fortunately, after experiencing the BSOD Home windows 11 is ready to get better and roll again the patch. Microsoft now seems to have pulled the KB5029351 replace from affected programs, but it surely’s nonetheless out there for everybody else. The replace went by means of Microsoft’s typical Home windows Insider testing, into the Launch Preview ring, after which to retail copies of Home windows 11 earlier than points have been reported.

It’s not instantly clear what’s inflicting the issue, but it surely could be linked to MSI’s latest BIOS updates in preparation for Intel’s upcoming 14th Gen desktop CPUs, codenamed Raptor Lake-S Refresh. MSI issued a spherical of BIOS updates just lately for Z690 and Z790 motherboards that “help next-gen CPUs,” based on the patch notes. Reddit customers are all on the newest MSI BIOS replace, and not less than one reviews that downgrading the BIOS replace allowed the KB5029351 replace to put in.

We’ve reached out to MSI to touch upon the BIOS updates and we’ll replace this publish with any response.



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